Cookie policy

Cookie Policy

At FoodMama we use cookies to allow our website to work, to analyse and improve it, to personalise your experience. Here’s a breakdown of what that means for you.

What are cookies?

Cookies are pretty cool. They make your online experience personalised by helping us show you relevant FoodMama adverts when you browse other websites, helping us to understand how you are using our own website, and saving you lots of time by remembering your details. But how do they do it?

Cookies are actually small files that are stored on your computer or phone. They store small bits of data so that when you visit a website, it can remember your preferences and make sure it shows you content that is relevant to you.

All cookies have expiry dates that determine how long they stay in your browser:

• Session cookies are temporary cookies that expire automatically whenever you close your browser.
• Persistent cookies usually stay in your browser for a set period, or until you manually delete them.
Turning off cookies

If you turn off all cookies, FoodMama won’t work properly. But if you want to, you can delete your cookies and manage how cookies are used for the browser you use.
Here are the instructions for desktop browsers.
Need more information?
Our Customer Policies contain more information about users’ data protection rights. If you have any other questions about the way we use cookies, you can contact our Data Protection Officer at:

Necessary Cookies

Without cookies most websites wouldn’t work, that includes FoodMama.
The cookies necessary for FoodMama to work allow us to:
• Add items to your basket and create an order
• Check your order status
• Enable customer service agents to chat with you
• Keep records of your consent to our use of cookies
Our payment provider Stripe also uses cookies which are necessary to remember your card details and process your payments, without storing your card details on FoodMama's systems.
If you log in to FoodMama using social login, the social login partner (such as Google or Facebook) will use certain cookies to allow you to log in. You can check Google and Facebook’s privacy and cookie policies on their websites.
Analytics cookies

Analytics cookies help us understand how people are using our website. This helps us to constantly improve things.
The analytics cookies we use allow us to see:
• if you’ve visited Foodmama before
• who’s visited our website without being logged into an account - this tells us how many people are new to FoodMama
• how much time people spend on FoodMama and when they close their browser
• how our customers got to FoodMama - for example, if they came to our website from a Google search
• which parts of our website are being used and which parts aren’t Cookies to improve the content you see We’re also always testing out new ways of making FoodMama as good as it can be.
We do this by trying out new ideas with small groups of customers before rolling things out to everybody. In order to do this, we need to use… yes, you’ve guessed it: Cookies!
The cookies we use for this allow us to:
• know which versions of our website you are visiting
• control which versions you visit — to find out which ones work best.

Advertising cookies
We use third party cookies to collect data about your browsing activity on our website. This means we can show you relevant FoodMama adverts when you browse other websites. This might include ads for food types you’ve ordered before.
The third-party advertising partners that we typically work with are listed below. You can control your ad preference on their websites by following the links below:

• Google
• Microsoft/Bing
• Facebook
• Snapchat
• LinkedIn
• Twitter
These partners might use cookies, attribution services or similar technologies to check whether we’ve shown you an ad.
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